Business Systems Analyst - Aurora, CO

September 11, 2019


Business Systems Analyst


Summary of Job Duties

The Business Analyst will supply software development, and business process expertise in understanding and meeting business needs; selecting/delivering/building technical solutions; and supporting production software applications and their users, across all of Public Works while coordinating with other city departments.

Public Works, Engineering Division
Plans, designs, constructs, and manages, capital improvement, utilities, intersection, facilities, and fence projects; reviews and approves civil engineering plans; and fulfills traffic engineering requests (i.e. evaluate the need for traffic signs and signals, review signal timing, coordinate construction detours, etc.)

The City of Aurora is pleased to offer:

  • Additional advancement opportunities are available through Career Progressions and Promotions
  • Training assistance through our online Learning Management System as well as a Tuition Assistance Program
  • Competitive total compensation package
  • Well-Funded General Employees Retirement Plan
  • Light rail station minutes away
  • On-site fitness center and wellness programs

The City takes pride in seeing our employees succeed.  Join us for a career, not just a job.

City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:  Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
This position is scheduled to start in January of 2020.  

The City of Aurora will conduct ongoing screenings of applications on a first-come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.




  • Act in a business analyst, and/or project manager role on projects
  • Understand, document, design, and improve the Public Works business processes solution software and implement new policies to assist in meeting business goals
  • Create, maintain, and update project documentation
  • Assist Public Works and requesting departments with the implementation of new or maintenance releases of plans tracking and records management software
  • Provide activity, schedule, metrics and/or revenue reports of project management disciplines
  • Apply understanding of business and process needs to future system development
  • Responsible for assisting the process of troubleshooting, documenting, implementing and maintaining modified applications
  • Provide application support to resolve user issues
  • Act as a team lead for the plans tracking staff in Public Works
  • Performs other duties as assigned by management




  • Bachelor's degree in computer science, business or related field

  • At least four (4) years of business process design or business analyst
Training and experience that demonstrates required knowledge, skills and abilities may be considered.

  • Knowledge of development tools, relational databases, reporting/report generation, and flow chart software
  • Knowledge in AMANDA/ACCELA processes, preferred

  • Ability to establish and maintain effective working relationships with employees and citizens
  • Ability to effectively operate the specified electronic data processing equipment and software
  • Ability to coordinate and prioritize assigned tasks with other employees or private contractors, specify project deadline and service recipient requirements when coordinating and prioritizing assigned tasks

  • Proficiency with a variety of the following, AMANDA/ACCELA software, Oracle, Office Suite, Adobe Acrobat, and Visio
  • Requires organizational, written and verbal communication skills to communicate complex or technical concepts and terms to a broad spectrum of employees and managers.

Licenses or Certificates Required:
  • Valid Colorado Driver's License with a good driving history



Physical Demands:

  • Sedentary physical work requiring the ability to lift a maximum of 25 pounds
  • Occasional lifting, carrying, walking and standing
  • Hand/eye coordination to operate a computer and related equipment
  • Speech and hearing to maintain communications with other employees
  • Vision to read and produce design work

Work Environment:
  • Works primarily in a clean, comfortable environment

Equipment Used:
  • Standard business and professional tools and equipment including computer and peripheral equipment
  • This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment

For Veterans preference:  Please show all of your employment history, including military service and attach related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
If you need assistance in completing this application, please feel free to contact our office at:  303-739-7225 or visit us at 15151 E Alameda Pkwy., Suite 3500, Aurora, CO 80012.

Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.



The city provides the following 10 paid holidays to all regular and introductory employees:
  • New Year's Day
  • Martin Luther King Day
  • Presidents' Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving Day
  • Thanksgiving Holiday (day after Thanksgiving)
  • Christmas Day
Personal Leave
The city provides twenty-four (24) hours of personal leave to full-time employees each January 1 following the completion of one year of continuous service and 2080 worked hours (excluding over-time).   A pro-rated portion of personal leave is provided after the first six (6) months of continuous service and again at twelve (12) months continuous service.
Annual Leave
Employees accrue annual leave after the successful completion of their Introductory Period. Accruals for Annual Leave for full-time regular employees are:
0-2 years of service 12 days
2-4 years of service 13 days
4 years of service 14 days
6 years of service 15 days
8 years of service 16 days
10 years of service 17 days
12 years of service 18 days
14 years of service 20 days
15 years of service 23 days
Part-time and full-time employees working less than forty hours per week shall accrue annual leave on a pro rated basis according to the number of hours worked.
Sick Leave
All regular employees excluding elected officials accrue Sick Leave upon their date of hire. All regular Career Service employees accrue 104 hours of Sick Leave for each 2080 hours of work. There is no maximum on the amount of sick leave that can be accrued.
Employee Leave Sharing Program
The City offers an Employee Leave Sharing Program in order to assist with income protection for full-time and part-time regular employees when an employee must be absent from work due to catastrophic medical hardship to the employee, spouse or child(ren).
City employees may voluntarily donate Annual, Personal and Sick Leave hours to a qualified employee.
Emergency Leave
Any regular or introductory employee may be allowed, at the discretion of the Department Director, up to 5 working days or 40 hours paid time off in the case of a death involving an employee's immediate family or in the case of a natural disaster involving the employee.
Civil Leave
Any regular or introductory employee who is summoned for jury duty or is subpoenaed in an official capacity during a regularly schedule work day will be given paid time off.
Military Leave
Any regular or introductory full-time employee who is a member of the National Guard or the Reserves will receive a maximum of 15 (eight-hour) paid days per calendar year.
Medical, Dental and Vision Coverage
The city offers four (4) medical plans; two (2) dental plans; and one (1) vision plan to regular employees (and their eligible dependents) to choose from. Medical, dental and vision coverage is effective the first day of the month following date of hire.
Life Insurance
Life insurance is provided to regular employees in the event of death at no cost. In addition, regular employees are covered by the Accidental Death and Dismemberment benefit, which provides for additional benefits in the event of accidental death or serious accidental injury. Eligibility for life insurance begins on the employee's date of hire.
Employees may elect additional life insurance coverage on themselves through the city's voluntary life insurance plan. Life insurance coverage is also available for dependents.
Flexible Spending Accounts
Regular employees may participate in the City's flexible spending accounts program. This program allows employees to increase their tax savings by making pre-tax deposits to a Health or Dependent Care Spending Account to pay for work-related dependent care expenses and certain unreimbursed health expenses.
All regular Career Service employees participate in the General Employees Retirement Plan ("GERP") which is a defined benefit pension plan. For 2013 participants will contribute 7% of their pre-tax earnings each pay period. The City of Aurora matches each employee's contributions. GERP credits interest on contributions while they remain with the Plan.
When employment with the City ends, participants may be eligible for a monthly retirement benefit, depending on their age and length of service. Alternatively, terminating participants may elect to receive a lump sum distribution of their contributions, interest and vested City contributions instead of a monthly benefit.
Long Term Disability
When a regular employee cannot work for a prolonged time because of serious injury or illness, you need help with more than your medical bills. Long Term Disability Insurance (LTD) can replace a portion of your salary while you are unable to work. Full-time regular Career Service employees are eligible for LTD after completing 6 months of continuous service. After a period of 90 days, you may receive up to 60% of your current base pay.
Deferred Compensation (IRS Section 457)
At an employee's option, participation in a Deferred Compensation program through the City of Aurora is available. Deferred Compensation provides pre-tax savings to employees who participate through automatic payroll deduction. It is a program that assists you in saving additional monies for your retirement. There are many investment choices offered by each of our Deferred Compensation providers. Your pre-tax dollar investment(s) grow each payday while interest accumulates.


Complete and thorough responses to the following questions are necessary in order to be considered for this vacancy and move to the next step in the recruitment process. Please choose a response that best describes your educational background.
  • High School/GED
  • Associates Degree in computer science, business or related field
  • Bachelors Degree in computer science, business or related field
  • Masters Degree in computer science, business or related field
  • Associates Degree in an unrelated field
  • Bachelors Degree in an unrelated field
  • Masters Degree in an unrelated field
Do you have at least four (4) years of business process design or business analyst experience? (This must be evident in your application and supporting documents.)
  • Yes, business process design
  • Yes, business analyst
  • No, I am claiming the exemption
If you are claiming the exemption in #2, please describe, in detail, what experience you have that would translate for this position. (This must be evident in your application and supporting documents.)
Please select the programs you have experience with:
  • Oracle
  • Office Suite
  • Adobe Acrobat
  • Visio
  • None of the Above
Please describe your experience for each item you selected above. If you selected none, enter "N/A".
Please select the programs you have experience with:
  • Development tools
  • Relational databases
  • Reporting/report generation
  • Flow chart software
  • None of the Above
Please describe your experience for each item you selected above. If you selected none, enter "N/A".
This position requires you to operate a vehicle for the City of Aurora. If selected, your Motor Vehicle Report will be obtained from State records. Any false or inaccurate information provided will result in disqualification. Has your driver's license been suspended, revoked, or reinstated in the past 3 years?
  • Yes
  • No
Please select the number of driving violations/tickets you have received in the past 3 years:
  • 1 to 3
  • 4 to 6
  • More than 6
  • None
Have you been involved in any driving accidents within the past 3 years?
  • Yes
  • No

* Required Question

Closing Date / Removed from Database Date
October 10, 2019

  All jobs posted are considered open until filled and may close at anytime except as stated in the Job Description.