The City of Eugene is recruiting to fill several vacancies in the 911 Call Center. This job will appeal to those who have a passion for helping others, are excited by a fast-paced working environment, and who want to make a difference in the community. Successful candidates will have the ability to respond quickly and appropriately to emergency and non-emergency situations, will have great attention to detail, and will provide unmatched customer service.
This is a career path for individuals who are ready to dedicate themselves to intensive training for a career with a great team and incredible reward.
You can learn more about this position by visiting the Central Lane 911 page
on the City website. Please read this posting carefully for important information related to the application and selection process.
Monday, September 16, 2019
Emergency Services Training Center
1705 West 2nd Avenue (2nd & Chambers)
**No pre-registration required**
Generally a new employee will begin in a calltaking position as a Communications Specialist 1. All employees are expected to complete intensive, on the job training to become fully cross- trained and proficient in calltaking and dispatch positions as a Communications Specialist 2. Please click HERE
to see full job descriptions.
Communications Specialist 1
$4,108.00 - $4,530.93 Monthly
Calltakers and trainees who serve as the front line, doing general intake of emergency and non-emergency calls.
Communications Specialist 2
$4,530.93 - $5,785.87 Monthly
Proficient in handling the full scope of calltaking/dispatching functions (fire, police, and other emergency medical incidents). Incumbents in the Communications Specialist 1 classification are required to progress on to dispatch training, and usually advance to the second level within twelve months.
Communication Specialists may earn up to an additional 15% premium pay (depending on qualifications) after three years of employment. Communication Specialists can qualify for an additional 5% increase for demonstrated fluency in an eligible language (such as Spanish).