Network Engineer - Arapahoe County, CO

Posted:
August 30, 2019

Agency:
Arapahoe County,CO

Title:
Network Engineer

Description:

Description

Do you like leveraging your skills, talents, and experience configuring, implementing, and supporting switch, router, wireless, VoIP, and firewall technologies in an up-to-date, technically challenging environment? Would you enjoy working in a highly dynamic environment where there are opportunities to work with a variety of network technologies rather than being a singular-focused specialist? Do you want to be part of highly technical, cohesive Network Infrastructure Team that gets to solve problems and provides innovative network solutions that support business processes and services that protect people and improve their quality of life? Do you crave work-life balance and a flexible work schedule?
 
Would you be surprised to hear that the questions above describe a job that is in local government? Before you envision bureaucracy and red tape, that's not us; understand that those stereotypes do not necessarily describe local government. Arapahoe County Government is run more like a corporation than a big bureaucracy.  We are a 2,000-employee company with sixteen "Business Units" and almost all decision making is done at the business unit level. We are innovative, contributing, "moving the needle," constantly working toward better performance and, even, fun.
 
The IT Department at Arapahoe County is centralized, so we are an integral part of a vast array of "businesses", from the Sheriff's Office to Public Works to the Clerk & Recorder's Office. We pride ourselves on being a creative and innovative team that understands our customers' businesses. Arapahoe County's IT Department has a wide variety of systems and is continually bringing in new, cutting-edge technology to enhance the needs of its citizens and employees. 
 
We are looking for the right individual to design, implement, and support Arapahoe County's LAN, WAN, VoIP and related network systems. The focus of this position centers around producing timely, high quality results in a fast-paced, Cisco centric environment.  Our desired candidate will have an analytical, inquiring and critical mind, creativity, strong problem-solving skills, a strong technical orientation, and must be a team player.
 
The Network Engineer will perform a wide range of highly technical duties that include, but is not limited to, implementing, maintaining and supporting the Arapahoe County Government network for 7x24 availability, network security, network operating systems, voice systems, and various computing services such as enterprise network management, remote access and distributed application environments.

Duties

The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. The County reserves the right to modify or change the duties or essential functions of the job at any time.
 
Performs a variety of duties and functions associated with the overall administration of the data and voice network infrastructure which includes, but is not limited to, installation, configuration, testing, monitoring, administrative and troubleshooting tasks.

Configures and installs various network devices and services (e.g. routers, switches, wireless access points, VoIP phones, routing and switching protocols) that support and provide County services to internal and external customers.

Performs Tier 1 through Tier 3 technical support and troubleshooting of the data and voice network infrastructure to identify and resolve the root cause of failure or fault.

Travels to various County facilities or locations to work on, support, install, or replace data and voice network equipment.

Performs network systems maintenance and upgrades including operating system upgrades, patches, hot fixes and security configurations to minimize security vulnerabilities and reliability issues resulting from defective or outdated code.

Uses, configures and maintains network management platform and tools to monitor, track, and manage data and voice network infrastructure equipment.

Applies and enforces County security policies, standards, and controls to secure network infrastructure from unauthorized access or usage.

Monitors and tracks network performance, utilization, usage trending and capacity to ensure network availability and reliability.

Works within established configuration and change management policy to ensure awareness, approval and success of changes made to the network infrastructure.

Identifies opportunities for improving and/or increasing operational efficiency of the network infrastructure by working with vendors, researching, testing, evaluating, and recommending solutions.

Serves as a voice and data network technical resource for multi-functional IT project teams.

Creates and maintains procedural, process, administrative, and technical documentation.

Maintains up-to-date knowledge of emerging tools and network technologies.

Effectively collaborates and communicates with team mates, vendors, County staff, peer jurisdictions, and professional organizations.

Performs other duties as assigned. 

Requirements

SKILLS, ABILITIES AND COMPETENCIES:
Knowledge of state-of-the-art data and network technologies and the ability to incorporate new concepts into the planning and implementation processes for the data and voice environment.

Requires a medium to high-level technical knowledge of, but not limited to, data and voice switching and routing equipment/operating systems, firewalling, content filtering, and monitoring software. This includes the ability to install, test, monitor, maintain and troubleshoot.

Hands-on experience with network routing, switching, wireless, VoIP, firewalls and security primarily in a Cisco based environment.

Working knowledge of:

  • TCP/IP, QoS, GRE, IPSec, SSL and SNMP network protocols, and;
  • OSPF, EIGRP, and BGP routing protocols, and;
  • VLAN 802.1q, VLAN Trunking Protocol, Spanning Tree Protocol 802.1d, and NetFlow traffic flow management, path management, aggregation and segmentation concepts and technologies.
  • General knowledge of the operating systems used in the LAN/WAN environment and ability to troubleshoot and resolve problems with the assistance of external support.
  • Knowledge of high-level utilities used to install, maintain and troubleshoot the network environment.
  • Ability to analyze, recommend purchase/lease of new systems equipment and software for the network environment.
  • Ability to establish and maintain effective and professional working relationships with superiors, fellow workers, customers, and vendor representatives.
  • Strong oral and written communication skills. Written skills include the ability to write technical documentation for fellow team members. Oral network skills include ability to communicate network processes to a variety of audiences.
  • Ability to develop a project plan for implementing new installations or upgrades.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Expertise at working both independently and in a team-oriented, collaborative environment is essential.
  • Demonstrate ability to continue personal development and education to remain informed of current industry development technologies. Must be able to learn, understand and apply new technologies.
 

BEHAVIORAL COMPETENCIES (these are required for all positions at ACG):
Service First
Excellent Quality
Responsive Government
Visionary Thinking
Innovation
Caring Leadership
Effective Communication
Fiscal Responsibility
Integrity
Respect for Others
Safety Teamwork


EDUCATION AND EXPERIENCE:
Minimum requirement is a high school diploma or GED. Bachelor degree in Computer Science or a related field and/or advanced industry coursework preferred. Network related certifications is highly desirable.

At least 2 plus years of experience with the administration of data and voice network infrastructure including installation, configuration, testing, monitoring and troubleshooting tasks.

-OR-
A combination of education and experience may be considered.


PRE-EMPLOYMENT ADDITIONAL REQUIREMENTS:
Pre-employment testing includes an acceptable current motor vehicle check, background check, and polygraph exam.

Possession of a valid Class "R" Colorado Driver's License or the ability to obtain one within two weeks of appointment. 

POST-EMPLOYMENT REQUIREMENTS:
Will also require post-hire fingerprinting, a CBI background check and successfully completing bi-annual Colorado Justice Information System training.

Position is deemed essential and incumbents must be available for winter storm emergencies.

Must be available to work on an on-call on a rotational basis requiring evenings, holidays and weekends.

Must be able to work nights and weekends as business needs dictate.

Work locations and facilities are subject to change based on business need.

 

Supplemental Information

WORK ENVIRONMENT:
Work is generally confined to a standard office environment.

PHYSICAL DEMANDS:
The following are some of the physical demands commonly associated with this position.

No unusual physical demands are associated with this position.

Spends 70% of the time sitting and 30% of the time either standing or walking.

Occasionally lifts, carries, pulls or pushes up to 20 lbs.

Uses cart, dolly, or other equipment to carry in excess of 25 lbs.

Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.

Verbal and auditory capacity enabling interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.

Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.

Visual capacity enabling constant use of computer or other work-related equipment. 


Definitions: 
Occasionally: Activity exists less than 1/3 of the time.
Frequently: Activity exists between 1/3 and 2/3 of the time.
Constantly: Activity exists more than 2/3 of the time.
 

As a regular full-time or part-time Arapahoe County employee you may be eligible for benefits such as:

Medical and Dental Insurance, Vision Insurance, Life and Supplemental Life Insurance, Short and Long Term Disability, Retirement Plan and Deferred Compensation Plan, Flexible Benefit Plan, Pre-paid Legal Service Plan,
Vacation and Sick leave time, Holiday pay, and the Training and Educational Reimbursement Program.

For a more detailed listing of our benefit programs, click on the MENU link on the left and then Benefits Summary.

01
Please choose the response that best describes your educational background.
  • Some high school courses
  • High School Graduate or GED
  • Some college courses
  • Some college courses in Computer Science or a related field
  • Associate Degree
  • Associate Degree in Computer Science or a related field
  • Bachelor's Degree
  • Bachelor's Degree in Computer Science or a related field
  • Master's Degree
  • Master's Degree in Computer Science or a related field
02
Please list any current network, wireless, VoIP, or firewall certifications that you currently hold below.
03
Do you have at least 2 years of direct experience or 2 years of combined education and experience configuring, installing, maintaining, and troubleshooting data and voice network infrastructure?
  • Yes
  • No
04
Have you ever been responsible for configuring, installing, maintaining, and troubleshooting Cisco or Meraki switches and routers?
  • Yes
  • No
05
Please rate your experience level configuring, installing, maintaining, and troubleshooting Cisco or Meraki switches and routers.
  • Advanced
  • Intermediate
  • Basic
06
For the question above, please describe with appropriate detail why you gave yourself that rating.
07
Do you have 1+ years experience configuring, installing, maintaining, and troubleshooting Cisco VoIP phones and voicemail ?
  • Yes
  • No
08
If you answered Yes to Question 6, please provide the version number of Call Manager and Unity Connection Manager you have experience with.
09
Please select each box below if you have one or more years of experience with the listed technology:
  • Cable testers and tools
  • CAT 5e/6/6a cabling and jacks
  • Checkpoint Firewalls
  • Cisco ACI
  • Cisco Call Manager and Unity Connection
  • Cisco Meraki wireless infrastructure
  • Cisco Unified Contact Center Express
  • DHCP
  • DNS
  • EtherChannel
  • Fiber Channel
  • Firewalls
  • Multimode fiber
  • NetFlow
  • OSPF
  • Packet Capture
  • Patch panels
  • Port-channel
  • Rack mount APC UPS
  • Single mode fiber
  • SIP trunks
  • SNMP
  • SolarWinds
  • Structured cabling concepts
  • SVIs
  • VLANs
  • VPN networks
  • VRFs
  • Wireshark
  • Wireless networks
10
Are you willing and able to work during evenings, weekends, on-call, or irregular hours as required based on operational needs?
  • Yes
  • No
11
Are you willing and able to work on-call on a rotating basis, subject to overtime which may include nights, weekends, and holidays?
  • Yes
  • No
12
This position is deemed essential. Are you willing and able to be available for winter storm emergencies and other emergency events?
  • Yes
  • No
13
Do you have a current, valid driver's license?
  • Yes
  • No
14
Have you received six or more points within the past twelve months or eight or more points within the past twenty-four months against your driving record?
  • Yes
  • No
15
How many moving traffic violations have you been cited for in the past two years?
  • Less than 3 violations
  • 3 or 4 violations
  • 5 or more violations
16
In the past five years, have you had your driver's license revoked or suspended?
  • Yes
  • No
17
If hired, are you able to furnish proof you are currently eligible to work in the U.S. without sponsorship?
  • Yes
  • No

* Required Question



Closing Date / Removed from Database Date
September 30, 2019

  All jobs posted are considered open until filled and may close at anytime except as stated in the Job Description.