Application Support Analyst - James City County, VA

August 26, 2019

James City County,VA

Application Support Analyst



 Perform administration activities include working with subject matter experts to understand the business needs and requirements to determine the right technical architecture and configuration that would support the requirements.
 Work closely with vendor (Tyler), Enterprise Land Management and IT departments to maintain support and enhance the core application.
 Assist Enterprise Land Management team in prioritizing and managing small projects center around increasing the core system functionality.
 Oversee security, and workflow management of assigned system while also working with other IT staff to provide data to our Business Intelligence tool.
 Establish metrics to support the department's performance requirements and gauge the effectiveness of ongoing processes and functions.
 Serve as an expert resource for all EnerGov software users and a liaison between users and the vendor's support services.
 Schedule and apply upgrades, including coordinating user testing and approval signoff.
 Any combination of education and experience equivalent to a Bachelor's degree in GIS, Computer Science, Information Systems/Technology or equivalent; and considerable related experience; experience in plan review, permitting, or code enforcement preferred; or, any equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
 Must possess or be able to obtain within thirty (30 days of hire a valid Virginia Driver's Licence and have an acceptable driving record based on James City County's criteria.
 May require specific technology-related certification based upon assignment
Accepting applications until 11:59pm EST on 11/23/2019 or until filled, whichever comes first. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at

Closing Date / Removed from Database Date
November 23, 2019

  All jobs posted are considered open until filled and may close at anytime except as stated in the Job Description.