The Office of Colorado's Child Protection Ombudsman (CPO) was established to improve the child protection system by serving as a resource to citizens, employing a complaint process for citizens to voice their concerns about child protective services and by making recommendations to the Governor's Office, Colorado State Legislature and other stakeholders for system improvements.
POSITION PURPOSE AND OBJECTIVES:
The position requires the analyst to engage in various levels of research, analysis and synthesis. First the analyst responds to citizens and stakeholders who have concerns or questions about Colorado's child protection system. Concerns involve a variety of entities,
including child welfare services, law enforcement, behavioral health and residential facilities. Most of the cases handled by the analyst involve the Colorado Department of Human Services and individual county human services departments. In fulfilling this role, the analyst must collect all relevant information from the contact and review third-party resources that may provide context for the case. These sources may include the Trails child welfare database, law enforcement records and the state court databases. The analyst must utilize the information they gather to determine the proper service to provide contacts. These services range from providing contacts a resource referral to an agency that may be able to help them resolve their case, to identifying possible law or rule violations in how the agency or provider handled a case.
In addition to handling a caseload of individual cases, the analyst is charged with monitoring their cases for trends and identifying any possible systemic issues within the child protection system. The analyst is expected to analyze and track case data so they may provide education and guidance to other CPO staff members working on broader child protection policy. The analyst is also expected to contribute to broader policy initiatives through research and writing on issue and/or policy briefs.
The position requires the analyst to synthesize information and produce various written products. These reports include summaries of cases, letters outlining possible violations of rule and law and reports detailing systemic issues and public policy items. The analyst is expected to write thoughtful and robust drafts and effectively incorporate feedback and edits from other CPO staff.
The analyst will also represent the agency outside of the office at stakeholder meetings, legislative hearings and other events.
Applicant should have a minimum of five years professional experience in the child protection system. Child protection experience may include providing services directly to children and families and/or working to analyze and improve policy, laws or rules within the child protection system. Applicant should have knowledge of the delivery of Colorado's child welfare services, Division of Youth Services and behavioral health systems. The qualified applicant will have knowledge of Volume 7 regulations and the Colorado Children's Code. Applicant must have excellent verbal communications skills, adhere to deadlines, work collaboratively with CPO staff and maintain an appropriate level of professionalism. An applicant who is bilingual English/Spanish is preferred.
*Final applicants will be required to submit a writing sample that demonstrates research and analytical abilities on a substantive topic. Applicants may also be asked to engage in a real-time writing exercise that illustrates the applicant's ability to issue spot and write appropriate summations of issues.
Bachelor's Degree (minimum requirement)
Five years experience in the child protection system, including delivering services directly to children and families and/or working on public policy related to child protection services
Proficiency with Outlook and Microsoft Office Suite programs, including Word, Excel and PowerPoint
Status: Full Time
Salary: $65,000 with benefits
FSLA Classification: Exempt
Program/Department: Office of Colorado's Child Protection Ombudsman
Reports to: Supervisor
HOW TO APPLY:
Please email a resume and cover letter by 5:00 p.m. on Friday, September 6, 2019, to firstname.lastname@example.org