Provide crisis intervention services, specialized counseling or referral to such services; keep victims updated on investigation and adjudication developments; information on obtaining program services; information and guidance on compensation available to victims and victim impact statements.
Counsel victims about participating in the criminal justice process.
Prepare adult and child witnesses for participation in trial proceedings through counseling, courtroom tours, and accompaniment to court, and explanation of judicial proceedings in which they will be participating.
Arrange and/or provide escort or other transportation services related to the investigation or adjudication of the case, if necessary and advisable.
Any combination of education and experience equivalent to high school diploma required; completion of college level courses in social sciences, criminal justice, or related fields preferred; some experience in direct delivery of human services preferred.
Must possess or obtain within 30 days of hire a valid Virginia driver's license and have an acceptable driving record based on James City County's criteria.
Knowledge of local and state criminal justice system; case management and crisis intervention techniques; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction preferred.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to interpret and explain policies and procedures; communicate effectively, both orally and in writing; establish and maintain effective working relationships with other employees and the public.
Accepting applications until 11:59pm EST on 10/12/2019 or when filled, whichever comes first. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov