This position encompasses the top level support for the IT helpdesk. The incumbent will supervise IT Specialists I and II positions, and manage computer imaging, Windows desktop patching, and enterprise antivirus. Expert knowledge of computer hardware and peripherals is essential, as well as Windows desktop OS. The ideal candidate will have excellent troubleshooting skills and the ability to resolve complex issues related to desktop software and hardware. Excellent oral and written communication skills are preferred.
To organize, assign and review the work of assigned staff engaged in computer hardware and software maintenance, customer support and training; to perform duties requiring specialized knowledge; and to provide administrative support to assigned supervisor.
APPOINTMENT AND BENEFITS
The position benefits include vacation, sick leave, and holidays. The City offers Public Employees Retirement System benefits. Employees shall pay the full employee share of CalPERS contribution.
The candidate selected will be appointed for a 12-month probationary period. Names of successful candidates who do not receive a job offer will be placed on an employment list which normally remains effective for one year. The Human Resources Department may abolish an Employment List at any time the needs of the City so require. The position is represented by the Mid-Management bargaining unit.
Prior to appointment to the position of Senior Information Technology Specialist, a medical examination, background and Department of Justice LiveScan fingerprinting will be required.
The City of Watsonville is an Equal Opportunity Employer and encourages workplace diversity. The City of Watsonville is committed to compliance with the Americans with Disabilities Act by including people with disabilities in all of its programs and activities.
NOTE: THIS ANNOUNCEMENT DOES NOT CONSTITUTE A CONTRACT, EXPRESSED OR IMPLIED, AND ANY PROVISIONS CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVISED WITHOUT NOTICE.